How Long Does Provisioning Usually Take?
Provisioning is the switchover from your old long distance carrier to your new one, Opex. This usually takes between 4 and 10 days, depending on the load at all of the telephone companies involved.
What happens, is that the order is received and forwarded to the correct department at Opex. They then take the order, look at who the baby bell is in your area, and then forward your information on to them to have them set up your account. Once that company has the account set up under Opex’s name, then your local phone company is contacted and asked to switch your long distance account’s routing information from your old long distance carrier to Opex. Once your local phone company gets that switched over, your calls are routed over Opex instead of your old LD company. (Now you know why it takes more than a day. LOL)