Opex charges their business customers nothing for the PICC fee on their first line, then a PICC fee of $3.75 per line for every line after the first.

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Is there a minimum time limit on the long distance services? The office
we are considering your service for will only be used for 6 months.

list all monthly access fees or monthly charges that may apply to your
long distance service that are in addition to the minutes billed and taxes
such as the universal service fund, etc. (I want to know ALL charges that
will appear on my monthly bill)

I presently have no long distance carrier. This is a new phone line. How
long will it take to start the service?

FYI: My area code is 270, my local exchange is 388.

Rob

Dear Rob,

No, the service is from whenever you sign up until whenever you decide to
shut it down. (I was going to say month to month, but that isn’t correct,
you don’t have to stay a week if you don’t want to.)

There aren’t any extra charges, discount carriers have control of 4 things
they can charge you, the rate per minute, any billing fees they may add for
paper billing or not using enough service, the PICC charge for business
customers, and a monthly carrier recovery charge.

These plans don’t have any fees if you sign up with a credit card, and a
$2.00 fee if you don’t and use less than $20.00 worth of service. The
business PICC fee varies by state and none of these plans currently have a
carrier recovery charge.

So, if you want to know what taxes etc… you will be paying, you will need
to look at your current long distance bill and figure you will be paying all
the same fees and taxes as you are paying now. (BUT, probably less, since
they are based on the size of your bill.)

It takes 3 to 7 days to set up service.

Thanks,

Greg

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Opex doesn’t offer regular local phone service, unless you’re willing to go with a VoIP plan. With VoIP, they offer unlimited local and/or long distance for one flat monthly fee. They also offer regular long distance service.

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If you would rather fax your Opex order in, please use Opex’s faxable order form.

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My wife and I have had long-distance service through OPEX. We recently
switched our LOCAL phone service from Verizon to Starpower. Since we made
that change we can no longer automatically place long-distance phone calls
from home. We have to dial the OPEX access number. I would like to have
things set up so that we automatically have OPEX as our long-distance
provider. Please let me know if there’s anything else I need to do to
accomplish this. I called Starpower and asked them to implement OPEX as our
long-distance provider, but I was told by the Starpower representative that
I should contact OPEX. I look forward to hearing from you.

John

Dear John,

Email me your account number, and I will take care of it for you.

Thanks,

Greg

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My wife and I have a son in the Military, stationed in Pensacola FL. Can he use your service on any payphone?

Sure, as long as the payphone is in the United States. There is a 35 cent fee for making a call over a payphone using the Opex calling card. The fee goes to the owner of the payphone and will automatically be charged to your Opex account when making the call.

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I use Opex for state to state long distance and was wondering what happens
if I dial International to Italy? Are you still my provider, and if not,
how can I get you to be?

Mike

Dear Mike,

When you sign up for Opex long distance service, Opex becomes your long distance provider for instate long distance, state to state long distance and international long distance calls. You don’t have to do anything, it happens automatically when you sign up.

Thanks,

Greg

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No. Voicemail is provided by your local telephone company, not your long distance company. When you switch your long distance service to Opex, your voice mail and other services will remain the same. The only difference is that your long distance bill will go down.

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Your voice mail will work exactly like it does now. You voice mail service is part of your local phone package, not your long distance package, so nothing about your voice mail will change when you switch to Opex. Opex will be your new long distance carrier, so nothing will change on your local account.

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Opex is a regular telephone company, just like AT&T or MCI. If you need to make a long distance call, just dial 1 plus the area code and prefix, just like you would do with any other long distance company. (1+ Area Code + 7 Digit Phone Number)

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