Does Opex Have An Unlimited Plan?

December 30th, 2007

What are the rates for an unlimited local and long distance plan, including international calls.

Opex offers this service service only with their VoIP plans. If you would like to see plans that offer unlimited local, long distance and international calls, you

will need to go to the Opex VoIP Website.

What Does Instate Long Distance Mean?

December 28th, 2007

Does in-stste mean only in state long distance calls or all calls I make within my state like local calls? ALSO, Do you have a

phone number I could use to call if I want to order your service by phone instead of by computer?

Instate only means instate long distance calls, not local calls. All local calls are still handled by your local phone company.

To order, please call 1-888-416-6733 (English), or (1-877-765-3346 Spanish)
and enter the five digit agent id number as follows: 79826.

Do I Have To Give Opex My Social Security Number!

December 25th, 2007

I really object to giving my SS # online or any reason to purchase a product- but am interested in changing from AT&T. I pay $8+ monthly fee for 5 cent plan that they bill as .10 cents a minute. My payments are auto checks so there is no billing issues- I pay my phone bills. AT&T will still be local carriers unless I can find a better deal for local.If you don’t want my business because I oject to giving SS# to anyone who asks -so be it.

Opex has a prepaid product that is under 3 cents per minute. They don’t require your SS number for the prepaid plan, and you can call in your order if you want to. That way your information doesn’t go over the net at all.

What About Months I Don’t Use Long Distance

December 23rd, 2007

We only hvae service at our Michigan phone # from May through October-how are we billed for the other months?

Is this in regards to the prepaid long distance service, or regular billed long distance service?

If the account is prepaid, then everything is fine. If the account is billed, then you are going to get a $2.00 monthly charge for the months that you don’t use the account because usage will be under $20.00.

I Want To Call My Opex Order In

December 21st, 2007

I don’t want to order service over the internet, I want to talk to an agent when I place my order.

You can call and order Opex’s Service at either the English or Spanish toll free numbers I’ve posted above, or you can call me at 800-500-4160, and I can take your Opex order over the phone.

Greg

Does Opex Have A Customer Service Phone Number?

December 18th, 2007

Do you have a customer service phone no.?

One of the best ways to keep costs down is by doing pre-sales support through email. Do you have any questions I can help you with?

Customers do get an email when they sign up, that includes Opex’s toll free customer service numbers.

If you would like to talk to a sales agent, you can call me at 1-800-500-4160.

Greg

Follow Up eBill Question

December 16th, 2007

I just want to confirm something. If I sign-up for ebill, and/or auto payment, please confirm that there is NO monthy charge even if my bill is less than $20

There are no monthly charges, even if the usage is under $20.00.

Is The Monthly $2.00 Fee Waived With eBill?

November 28th, 2007

Question: Inforamation on the web site is a bit confusing. If my bill is under $20, but I pay with ebill, is the monthy fee waived. Or is the monthy fee always apply when ever the bill is below $20 regardless of payment method
Cognigen:

Answer: There are no low usage fees for customers who use the ebill option.

Am I charged For Making Toll Free Calls?

November 25th, 2007

No.

The reason that there is a price listed for toll free calls, when signing up for an Opex account, is that when you have a toll free number, you have to pay for the calls that ring to that number. In other words, all toll free calls are billed to the person who owns the telephone number, not the person who called the number.

How Much Are The Taxes?

November 22nd, 2007

That’s a really hard question to answer, since every town, city, county and state has their own telecom taxes. The best way to figure this out, since the taxes are usually based on a percentage of your total bill, is to figure out how much less your Opex bill will be, and then use that percentage to figure out how much less the taxes will be on your Opex bill.


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